Privacy Policy

Introduction

This Privacy Policy describes how Phoredox Piscina collects, uses, stores, and protects users' personal information. By using our website, you agree to the practices described in this document.

Who is this policy for?

This Privacy Policy applies to all individuals whose personal data is processed by Phoredox Piscina.

Personal Data Collection

We collect personal and non-personal information to provide a better experience. This includes:

• Registration data: Name, CPF, address, phone number, and email.
• Financial data: Payment information, such as credit cards or payment methods used.
• Browsing data: IP address, browser type, device used, time of visit, and accessed pages.
• Support data: Communication history via chat, phone, or email.
• Preferences and behavior: Purchase records, marketing interactions, and participation in promotions.

Use of Personal Data

• To process and manage your purchases;
• To improve our products and services;
• To personalize your experience on our site;
• To send promotional messages, if previously consented to;
• To fulfill legal and regulatory obligations.

Children's and Teenagers' Data

Phoredox Piscina does not sell products to children or teenagers. Purchases must be made by adults over 18 years of age. Minors must always be accompanied by a parent or guardian to make purchases, and their personal data is not processed.

Phoredox Piscina is not responsible for misuse of the site by minors. Parents or guardians are responsible for supervising their online activity.

Data Sharing

We do not share your personal information with third parties, except when necessary to:

• Comply with legal obligations;
• Protect our rights and property;
• Provide contracted services through partners, who must apply appropriate security measures to protect your data.

Legal Grounds for Data Processing

According to the LGPD, every data processing activity must be linked to a legal basis. Phoredox Piscina uses the following legal grounds:

• Legal or regulatory obligation;
• Consent;
• Contract execution;
• Regular exercise of rights;
• Legitimate interest;
• Fraud prevention and data security;
• Credit protection.

All data processing follows LGPD principles:

• Purpose;
• Adequacy;
• Necessity;
• Free access;
• Data quality;
• Transparency;
• Security;
• Prevention;
• Non-discrimination;
• Accountability.

Data Subject Rights

According to the LGPD, you have the following rights regarding your personal data:

• Confirmation of processing;
• Access to data;
• Correction of incomplete or outdated data;
• Anonymization, blocking, or deletion of unnecessary data;
• Data portability to another provider;
• Deletion of data processed with consent;
• Information about data sharing;
• Withdrawal of consent.

Data Retention and Deletion

Your data will be stored as long as you are an active user. Afterward, we may retain data to fulfill legal obligations or for audits, within applicable limits.

Security Measures

We implement technical and organizational measures to protect your data. However, no platform is 100% secure. If you suspect a data breach, contact us immediately.

Policy Changes

We continuously seek to improve our services. Therefore, this policy may change. Any relevant updates will take effect upon publication on our website.

Contact

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at: info@phoredoxpiscina.com.br

This Privacy Policy complies with Brazilian Law No. 13.709/2018 – General Data Protection Law (LGPD).

Last update: 03/26/2025

Responsible: Gustavo Tigre – Lawyer